Elevator Monitoring, which fits to your Maintenance Operation
Detect standstill early, better prepare for service calls, and offer your customers a modern, data-driven maintenance service:
With the universal eleon Monitoring Gateway, you can quickly and easily digitalize elevator systems from various manufacturers—for both your own operations and your customers.
The gateway connects directly to the elevator control system and transmits real operational data—including operating status, error codes and descriptions, door status, safety circuit data, floor positions, and trip details. This allows your service technicians to obtain vital information about the system’s condition before arriving on-site, enabling them to prepare the necessary measures more effectively.
Available Signals
Operational status
Safety circuit status
Rides
Door status
Error codes & descriptions
Floor positions
Particularly important for maintenance companies with mixed portfolios: The eleon Gateway supports numerous control systems from manufacturers such as Otis, Schindler, KONE, TKE, Orona, Böhnke, Klinkhammer, and NEW LIFT. Compatibility is continuously being expanded. This eliminates the need to implement a separate, isolated solution for each manufacturer. Thanks to various interfaces on the gateway, the standardized hardware is compatible with the most widely used control systems. Special adapters are also available for certain models.
The data collected can be transmitted directly to existing ERP, asset management, or monitoring systems via an open MQTT API or custom interfaces—either as raw data, key metrics, or in a format tailored to your specific needs. This allows your staff to continue working within their familiar interfaces.
With hardware available for purchase or rent, low usage fees that pay for themselves with just a single saved service trip, and a free trial unit, eleon offers a simple, low-risk entry into cross-manufacturer elevator monitoring. This enables you to digitize your portfolio step-by-step, improve service quality, and lay the foundation for new data-driven services and growth in your service business.
Maintenance Optimization for Elevators
As an operator, you always want to know the status of your equipment and the quality of the service. After all, maintenance and repair represent significant ongoing costs, and processes are often too opaque. Furthermore, you must ensure safety and provide comfort for visitors, tenants, and all other users. It helps, therefore, to know the condition of your equipment firsthand—directly from the elevator itself. In diverse portfolios featuring elevators from various manufacturers—and a jungle of sensor providers promising data but not necessarily certainty—confusion can easily arise.
The eleon Gateway for elevators is the solution to this challenge. It can be installed by a specialist company in just a few minutes during a routine service visit and connects directly to the control system. You receive firsthand information whenever there is an issue with your equipment. Instead of dealing with frustrated users, you can resolve problems proactively. Depending on the configuration and technical setup, the service provider is also notified immediately when intervention is required; by accessing relevant data from the control system, they can save time and money by avoiding unnecessary or redundant service calls.
Thanks to the open MQTT interface, both your own asset management systems and the ERP systems of service providers can be integrated. The result is a truly smart IoT system that makes elevator management more efficient and cost-effective for everyone involved.
The best approach is to speak directly with your elevator specialist partner or check compatibility with your elevator portfolio with us. Thanks to an innovative “one hardware fits all” approach, the eleon Gateway can be used with over 25 different control systems as standard—avoiding a confusing jungle of disparate solutions. Plus, the MQTT API allows data to be integrated into all your existing systems.
Your elevators—your data. Take control of monitoring and get expert advice today.
Performance Optimization for Elevators
An elevator is more than just a piece of building equipment or a simple means of transport. I should serve as a mobility partner, individually tailored to the building and its users.
Achieving this requires a combination of factors: the elevator must be appropriately sized, correctly maintained, well cared for, used properly, and equipped with the right control system. These parameters must be met during initial construction and subsequently monitored on an ongoing basis.
Over time, a building’s usage patterns may change, meaning that certain elevator specifications may no longer be ideal.
If you operate or use one or more elevators and feel there is room for improvement, please feel free to contact us at any time to commission an independent elevator assessment.
If you are asking yourself any of these questions, we would be happy to provide quick, clear answers. Typically, we conduct an on-site analysis over one or two days, assessing the situation firsthand and speaking with users and those responsible for the facility. If necessary, we also draw upon our network of specialist planners and architects, involving them in our projects.
We look forward to hearing from you and providing prompt, straightforward assistance.
- How should the overall condition of the system be assessed?
- Is the control system suitable for my building and usage patterns?
- What is the technical status of the individual components?
- How should the quality of maintenance and servicing be evaluated?
- From an economic and technical perspective, does a full maintenance contract or a partial maintenance contract make more sense?
- How should the modernization proposal provided by my elevator partner be evaluated?
- Which modernization measures are truly worthwhile?
- How can the elevator be efficiently modernized and brought up to state-of-the-art standards?
Would you like to learn more about the eleon Gateway?
Schedule a consultation with us:
