Elevator Monitoring, which fits to your Maintenance Operation
Detect standstill early, better prepare for service calls, and offer your customers a modern, data-driven maintenance service:
With the universal eleon Monitoring Gateway, you can quickly and easily digitalize elevator systems from various manufacturers—for both your own operations and your customers.
The gateway connects directly to the elevator control system and transmits real operational data—including operating status, error codes and descriptions, door status, safety circuit data, floor positions, and trip details. This allows your service technicians to obtain vital information about the system’s condition before arriving on-site, enabling them to prepare the necessary measures more effectively.
Available Signals
Operational status
Safety circuit status
Rides
Door status
Error codes & descriptions
Floor positions
Particularly important for maintenance companies with mixed portfolios: The eleon Gateway supports numerous control systems from manufacturers such as Otis, Schindler, KONE, TKE, Orona, Böhnke, Klinkhammer, and NEW LIFT. Compatibility is continuously being expanded. This eliminates the need to implement a separate, isolated solution for each manufacturer. Thanks to various interfaces on the gateway, the standardized hardware is compatible with the most widely used control systems. Special adapters are also available for certain models.
The data collected can be transmitted directly to existing ERP, asset management, or monitoring systems via an open MQTT API or custom interfaces—either as raw data, key metrics, or in a format tailored to your specific needs. This allows your staff to continue working within their familiar interfaces.
With hardware available for purchase or rent, low usage fees that pay for themselves with just a single saved service trip, and a free trial unit, eleon offers a simple, low-risk entry into cross-manufacturer elevator monitoring. This enables you to digitize your portfolio step-by-step, improve service quality, and lay the foundation for new data-driven services and growth in your service business.
Would you like to learn more about the eleon Gateway?
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