Emergency Call Centers

Are you an emergency call center operator looking to offer two-sense communication with the flexyPage Messenger?

Upgrade Your Emergency Call System with flexyPage Messenger

In the event of an elevator malfunction involving trapped passengers, DIN EN 81-28 requires elevators to be equipped with an emergency call system connected to a permanently staffed emergency response center.

However, passengers with hearing impairments may be unable to communicate effectively with the emergency response center using conventional audio-based emergency call systems.

With our flexyPage Messenger, we offer a solution that adds a second, visual communication channel for passengers with hearing impairments, going beyond the requirements of DIN EN 81-70 and AMEV.

This functionality is supported by all flexyPage displays, ranging from 18 cm (7″) to 96 cm (38″), and can be used in combination with all commonly available emergency call systems.

prEN ISO 8100-7 Introduces Visual Emergency Communication in Europe

Learn more about the current standards and regulations for barrier-free emergency communication.

More Details

Everything You Need for Barrier-free Emergency Communication

A flexyPage display
in a elevator cabin

flexyPage Messenger
account

Emergency call device
of your choice

Benefits

Compatible with
all common emergency call devices & control centers

Multilingual – unlimited number of languages

Remote configuration

Freely configurable
text messages

Optional
with camera connection

Emergency Call Center, SaaS, or Local Network

Communication between the displays and the emergency call center is handled exclusively via web-based protocols.

You can connect your elevators to various emergency call centers using 2SC, use our Messenger service as a SaaS solution, or operate your own Messenger server within your local network.